Categories
Orders
5
Support
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Sales
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How do I place an order online?
You can place an order through our website by adding items to your cart, proceeding to checkout, and following the instructions to complete your purchase.
What payment methods do you accept?
We accept major credit and debit cards, mobile payment options, and cash on delivery for your convenience.
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 30 minutes of placing it. Please contact our customer service team as soon as possible to make changes.
How long does delivery take?
Our standard delivery time is within 24-48 hours of order confirmation. Same-day delivery may be available in select areas for orders placed before noon.
What should I do if there is a problem with my order?
If you receive incorrect, damaged, or missing items, please reach out to our customer service team within 24 hours of delivery. We will resolve the issue promptly.
How can I contact customer support?
You can reach our customer support team via phone, email, or live chat. Our contact details and support hours are listed on our “Contact Us” page.
What is the return policy for items purchased?
We accept returns within 14 days of purchase with a valid receipt. Items must be in their original condition. Perishable goods may have different policies; please check our return policy for details.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our support team immediately. We’ll assist you with a replacement or refund.
ow do I track my online order?
Once your order is placed, you will receive an email with a tracking link. You can use this link to check the status and estimated delivery time of your order.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, mobile payments, and cash for in-store purchases. Online orders can be paid through secure digital transactions.
Do you offer bulk discounts?
Yes, we provide discounts for bulk purchases. Please contact our sales team for more details on quantity requirements and pricing options.
Can I return or exchange products if needed?
Absolutely! We have a customer-friendly return and exchange policy. Please make sure to return items within 14 days of purchase with the original receipt.
How can I place a large order for a special event or business need?
You can reach out to our sales department for assistance with large orders. We are happy to accommodate special requests and help you organize a smooth purchasing process.
